Frequently Asked Questions

✔ Who is Luna Siding & Roofing Inc and how long have you served the Hudson Valley?

We’re a local exterior contractor focused on residential roofing and siding across Orange and Dutchess counties. Our crews live and work here, and we’ve built our reputation on clean job sites, clear communication, and dependable scheduling.

✔ What makes Luna different from other roofing and siding companies?

You get photo-documented inspections, line-item proposals, and a dedicated point of contact from start to finish. We prioritize neat staging, daily cleanup, and transparent options so you can decide with confidence.

✔ What’s included in your free estimate?

A no-pressure visit with roof/siding assessment photos, a written scope with materials and installation steps, optional upgrades (ventilation, gutters, trim), timelines, and warranty details—everything you need to compare apples to apples estimate.

✔ Do you offer emergency tarping or temporary leak control?

Yes. If storms damage your home, we can tarp to stop water intrusion and then schedule permanent repairs or replacement with a firm start date.

✔ Can you help with insurance claims after wind or hail?

We’ll document damage, provide a detailed scope, and—if needed—meet your adjuster. Once approved, we align our contract to the carrier estimate and keep you posted on any supplements.

✔ Do you offer financing or payment plans?

Ask us about payment options available for qualified homeowners. We’ll walk you through terms during your estimate so the numbers are clear before you commit.

✔ Which manufacturers and materials do you use?

We install leading, code-compliant roofing and siding systems (architectural asphalt shingles, vinyl and fiber-cement siding, proper underlayments/house wrap, and flashings). We’ll match products to your budget, look, and local weather.

✔ Can you handle related work like gutters, fascia, soffits, or skylights?

Yes. Coordinating gutters, fascia/soffits, chimney or skylight flashing with your roof or siding project improves performance and saves extra site visits.

✔ What does the project timeline look like from first call to final walkthrough?

Typical flow: consultation → written estimate → permit submission (if→ material delivery → installation (often 1–2 days for roofs; 3–5 days for siding) → daily cleanups → final inspection/walkthrough → warranty packet.

✔ How do you protect my home, yard, and neighbors during the job?

We use ground tarps, plywood shields, careful dumpster placement, and daily magnet sweeps. We plan deliveries in tight windows and aim to keep one entrance usable whenever possible.

✔ Who will update me during the project?

You’ll have a single point of contact (project manager or for scheduling, weather adjustments, and progress photos. You’re never left guessing.

✔ Can you help with HOA submissions or historic-district approvals?

Absolutely. We provide product data, color samples, and photos and can prepare a simple approval packet to speed up HOA/historic reviews.

✔ Do you recycle old roofing or siding?

Where facilities allow, we recycle tear-off materials and dispose of debris responsibly. Ask about local recycling options during your estimate.

✔ How should I maintain a new roof or fresh siding?

For roofs: keep gutters clear, check ventilation, and trim overhanging branches. For siding: rinse seasonally, avoid harsh abrasives, and re-seal high-exposure trim as needed. We’ll share a simple care checklist at closeout.

✔ What warranties do you offer and how do I get service if something comes up?

You receive a workmanship guarantee plus manufacturer coverage on eligible systems. Need help? Contact us with your address and project date—we’ll pull your file, inspect, and handle any approved warranty process.

✔ What do customers say about Luna Siding and Roofing Inc in Poughkeepsie?

Homeowners in Poughkeepsie frequently highlight our expertise in siding and roofing installations, along with timely service and clean job sites. One satisfied customer shared: 

“5.0 ⭐⭐⭐⭐⭐
We are delighted with our engagement with Luna. Every step was efficient and easy, from their kind and courteous sales (Andrew) and quoting to the actual days that they were installing our roof and gutters. They readily answered all our questions and walked the property with us multiple times to show us exactly the job being done and the be sure that we understood and were happy. The crew was hard-working, courteous and cleaned up our property completely before leaving the job. We called and hired Luna after another roofing company failed to show up to do our roof and gutters. Luna stepped in and stepped up in a timely manner to help us out as we were under time constraints after months waiting on the other roofing company. We would highly recommend Luna to anyone needing this type of work to be done.

✔ Can you make my new roof “solar-ready”?

Yes. We can coordinate with your solar provider, confirm mount locations, and install upgraded flashing/underlayment so your roof is ready for panels—now or later.

✔ How do you handle unexpected issues once work begins?

If we uncover hidden problems—like soft decking or damaged sheathing—we document with photos and explain options and pricing before proceeding. No work continues without your approval.